Marketing is the most vital part of any business. The success of the business depends on how well you market your product. Along with marketing the other part that plays an important role is market research. It gives you an idea whether the product will be successful in certain part of the market or not.
The analysis created for the market research is studied by the professional to better the service or product according to the likes and dislikes of people in that area or that part of market. In the competitive world like today’s’ business have set up another department that specialises in the analytics and market research.
Earlier it was a real tedious job to do a research of a market. You got to observe the trend of the purchases and needs the customer to fill in the surveys etc.
However in today’s world this data can be found just by a single click. Yes, internet world is growing and hence the job of market research can be performed over an internet. This is known as Social Analytics. This can be judged by likes and followers of certain product or service.
Social analytics not just determines the amount of loyal customers but also tries to better the product and increase the customer base. This is done by analysing from where the traffic is routed to the site? How long a customer was on the site? Which particular ad, or search engine was used by him to visit the page? Once you have an answer to these questions you will have an idea as to where your best ad needs to be posted.
Find below some of the tips from experts to perform this analysis to its best:
- Position various virtual web pages: You will find many sites that will allow you to set up a virtual webpage that will help the customer to redirect himself to the main site.
- Make use of filters: This will help you narrow down your searches. It can be used by Social business intelligence who deals with such analysis daily.
- Keep a random track of conversation: Yes, while you create your own page or website you will find customers interacting about the product or their likes, it is advisable to keep a track of the same.
The importance of social marketing is increasing day by day as the online page helps you interact with the customer is more personalised manner. Hence the popularity of Social Analytics is equally increasing.